COVID-19 Policies

(Updated August 2021)

Risks for Transmission of COVID-19

COVID-19 Policies

Please understand that there is an increased risk for COVID-19 transmission associated with giving/receiving massages. Please review the following policies before scheduling an appointment.

Birch Tree Wellness, LLC is thoroughly cleaning & disinfecting between appointments. However, this is NOT a guarantee. Transmission risk is increased by being close together for long periods, particularly in small, poorly-ventilated spaces.

Please follow the face-covering & social distancing rules. Be honest about your risk or exposure. Provide accurate health information when requested.


Birch Tree Wellness COVID-19 Policies

COVID-19 policies
wear a mask
sanitize your hands
wash your hands
  • COVID-19 vaccinations are required at this time. Please bring your vaccine card (a photo on your phone is acceptable)
  • Review Birch Tree Wellness’s COVID-19 High-Risk Client Policies before scheduling.
  • Update your online intake form before each appointment. You should receive an email request to do so by the day before your appointment. You may need to check your spam/promotions folder.
  • Wear a face mask for your appointment. It must cover your nose.
  • Do not bring friends or family along to hang out while getting your massage.
  • Arrive no more than 5-10 minutes early for your appointment.
  • DO NOT send someone else in to take over your appointment for you.
  • Sanitize your hands upon arrival at the office.
  • Please wait two weeks if you have traveled by public transport or have been in close contact with a person infected with COVID-19.

Please reschedule your appointment if you have a cold or the flu.


COVID-19 Exposure, Symptoms or Other Signs of Illness

COVID-19 policies
if you're sick stay home

If you are experiencing any potential COVID-19 symptoms, please reschedule your appointment for when you are no longer symptomatic. Likewise, clients will be sent home if they arrive for their appointment with symptoms.


Symptoms include:

  • Cough
  • Shortness of breath or difficulty breathing
  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

I will be using a touch-free thermometer to check your temperature when you arrive for your massage. If your temperature is over 100.4°, we will need to reschedule your appointment. Keep this in mind if you are walking, biking, or running to the office, and give yourself time to cool off.


If You Have Had COVID-19

Please contact me prior to scheduling so that we can discuss your illness, as well as any post-illness symptoms or complications you may be experiencing.


Modified Cancellation Policy

Amid the ongoing uncertainty of COVID-19, I have modified my cancellation policy to offer greater flexibility to my clients. I hope this will alleviate any stress or hesitation you have about an upcoming appointment. If you need to reschedule for whatever reason, especially if you are not feeling well, I understand. However, please contact me as soon as possible to reschedule. In addition, there will be no penalties for cancellations.