COVID-19 Policies

(Updated August 2021)

Risks for Transmission of COVID-19

Please understand that there is an increased risk for COVID-19 transmission associated with giving/receiving massages. Please review the following policies before scheduling an appointment.

Birch Tree Wellness, LLC is thoroughly cleaning & disinfecting between appointments. However, this is NOT a guarantee. Transmission risk is increased by being close together for long periods, particularly in small, poorly-ventilated spaces.

Please follow the face-covering & social distancing rules. Be honest about your risk or exposure. Provide accurate health information when requested.

---

Birch Tree Wellness COVID-19 Policies

• COVID-19 vaccinations are required at this time. Please bring your vaccine card (a photo on your phone is acceptable)
• Review Birch Tree Wellness’s COVID-19 High-Risk Client Policies before scheduling.
• Update your online intake form before each appointment. You should receive an email request to do so by the day before your appointment. You may need to check your spam/promotions folder.
• Wear a face mask for your appointment. It must cover your nose.
• Do not bring friends or family along to hang out while getting your massage.
• Arrive no more than 5-10 minutes early for your appointment.
• DO NOT send someone else in to take over your appointment for you.
• Sanitize your hands upon arrival at the office.
• Please wait two weeks if you have traveled by public transport or have been in close contact with a person infected with COVID-19.

Please reschedule your appointment if you have a cold or the flu.

---

COVID-19 Exposure, Symptoms or Other Signs of Illness

If you are experiencing any potential COVID-19 symptoms, please reschedule your appointment for when you are no longer symptomatic. Likewise, clients will be sent home if they arrive for their appointment with symptoms.

---

Symptoms include:

• Cough
• Shortness of breath or difficulty breathing
• Fever
• Chills
• Repeated shaking with chills
• Muscle pain
• Headache
• Sore throat
• New loss of taste or smell

I will be using a touch-free thermometer to check your temperature when you arrive for your massage. If your temperature is over 100.4°, we will need to reschedule your appointment. Keep this in mind if you are walking, biking, or running to the office, and give yourself time to cool off.

---

If You Have Had COVID-19

Please contact me prior to scheduling so that we can discuss your illness, as well as any post-illness symptoms or complications you may be experiencing.

---

Modified Cancellation Policy

Amid the ongoing uncertainty of COVID-19, I have modified my cancellation policy to offer greater flexibility to my clients. I hope this will alleviate any stress or hesitation you have about an upcoming appointment. If you need to reschedule for whatever reason, especially if you are not feeling well, I understand. However, please contact me as soon as possible to reschedule. In addition, there will be no penalties for cancellations.

---