Your appointment time is ideally the time your massage starts. The best plan is to arrive 5-10 minutes early. This gives us a chance to touch base about what you’re looking for in your massage. Then, we can get you comfy on the table and start your massage on time.
If you arrive VERY early, keep in mind that I may still be in with the client before you. I may also be tidying up and preparing for your appointment. The office door will be open when I’m ready for you!
If you’re late for your appointment, you may not be able to get your full hour massage. I do my best to get you as close to a full hour as you can. Keep in mind that I most often have appointments immediately following yours. If you arrive late, I won’t be able to go much past the scheduled end time. You are still responsible for paying for the full price of your appointment. Thank you for understanding.
If you miss your appointment there will be a $25 missed appointment fee to be paid before your next appointment. In addition, prepayment will be required for your next appointment. If you call or message, that will be taken into consideration.
Amid the ongoing uncertainty of COVID-19, I have modified my cancellation policy to offer greater flexibility to my clients. I hope this will alleviate any stress or hesitation you have about an upcoming appointment. If you need to reschedule for whatever reason – especially if you are not feeling well – I understand and request you please contact me as soon as possible to reschedule. To further support you, there will be no penalties for cancellations.
Chronic short notice rescheduling may still result in a $25 cancellation fee, payable before your next appointment, as well as non-refundable pre-payment for your appointment.
If you feel my skills are worth more than the prices I have set, and you would like to show your appreciation with a tip, it will be humbly received. However, my regular rates are all-inclusive, and I have no expectation of receiving anything more.